Arawaza Affiliate Program Agreement

It is Our Sincere Intent and Promise to You to be Fair and to Treat you with Respect! You are very important to us. We simply ask the same consideration of you. We have written the following affiliate agreement with you in mind as well as protecting our company's good name.

If you have any questions, please don't hesitate in letting us know. We are strong believers in straight-forward and honest communication.

For quickest results please email us: You can also reach us via phone: 1 450 477-4410 or 1 800 563 6785

Please also visit: Frequently Asked Questions for additional information.

AFFILIATE AGREEMENT

This Agreement contains the terms and conditions that apply to a participant in the Arawaza Affiliate Program (the "Program"). As used in this agreement, "we"/"our/"us", means Arawaza and "you"/"your" means the "affiliate/applicant", "site" refers to a World Wide Web site.

To begin the enrollment process, you will submit a complete Affiliate Application form. We will evaluate your application in good faith and will notify you of your acceptance or rejection, usually within 24 hours. (you can re-apply at any time). We may reject your application if we determine, in our sole discretion, that your site is unsuitable for the Program. Unsuitable sites include, for example, sites that:

• promote sexually explicit materials.
• promote violence.
• promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• promote illegal activities or violate intellectual property rights.
• or from applicants who we prefer not to be associated with.

SPAM (unsolicited email)

We will not tolerate the sending of unsolicited bulk emails which promote, or make reference to Arawaza, or any of its associated companies, Partners, or employees. Other prohibited forms of advertising include postings to non-commercial newsgroups and cross-posting to multiple newsgroups at once. In addition, Affiliates may not advertise in any way that effectively conceals or misrepresents their identity, their domain name or their return email address.

Any Affiliate who, in our opinion, breaches this ruling will have their Affiliate status cancelled immediately and any and all outstanding commissions WILL BE FORFEITED.

Stay Safe, Don't SPAM.

We will NOT revoke affiliate status to avoid payment of owed or future commissions.

 

UNPROFESSIONAL CONDUCT

Arawaza and its associated companies operate with the strictest codes of professional conduct. Any Affiliate who brings Arawaza or its associates into disrepute, or who promotes any form of slander, racism, or unfair business practices, will have their Affiliate status cancelled and any outstanding commissions WILL be forfeited.

We reserve the right to reject any affiliate application if in our opinion, that person or company violates established laws or commonly held standards of decency.

An affiliate who ignores warnings to cease and desist any activities we deem negligent, inappropriate, or harmful to Arawaza and or other affiliates will be terminated.

 

ORDER PROCESSING

We will be solely responsible for processing every order for our products. Customers will use our secure online ordering process. Order forms, payment processing, shipping, cancellations, returns, and related customer service are our responsibility.

All of our rules, operating procedures and policies regarding customer orders and accounts will apply to orders we receive through special links on your site. We reserve the right to reject any order that does not comply with our rules, operating procedures and policies.

Every customer who buys a product through this program is deemed to be a customer of ours. You do not have the authority to make or accept any offer on our behalf. All our policies regarding customer orders, including product availability, pricing and problem resolution, will apply to these customers. We are not responsible for any representations made by you which contradict our policies. See "Policies/Contact" link at bottom)

** You also CAN order our products for your OWN PERSONAL USE ONLY through YOUR affiliate link! (This, in effect, gives you a 10% "discount"!)

 

TRACKING OF SALES

We will be solely responsible for tracking sales we make to customers who follow links from your website.

Statements of your sales activity will be available to you in "real time" with a special URL that we assign to you. Accessible 24 hours per day and 7 days per week. You may access these stats via a password and username we assign.

Only two entities may access your stats and affiliate information. That would be you, and us (Arawaza).

ACCESS TO AFFILIATE CENTER

You will be given a password so that you may enter our secure Affiliate Management Center. From this site you will be able to receive your reports that will describe our calculation of the Advertising Fee due to you. At this site you will also be able to change your affiliate preferences. (address, contact info etc....)

Graphics ("Links") that we have made available for use in your web site ("Site") will always be available at our downloads page. In order for us to accurately keep track of guest visits from your site to ours, you must use the HTML code that we provide.

LINKS

We will provide you with a unique identifying URL for you to link to. Each sale or referral that is generated from this URL will be attributed to you. You will have access to your own private section to check your stats in Real Time. Your links to the unique URL can be text links or banner links, or a combination of the two, at your sole discretion. If you choose banner links, you must use our banners. We will provide you with a URL of all our banners, from which you can freely choose. You may add as many links to Arawaza, or remove such links, at anytime and without prior approval from us.

We will provide you with instructions on how to properly format the links. You are responsible for ensuring the links are formatted correctly. This will ensure accurate tracking of sales for credit to your account. Every effort will be made to ensure that our site is functional and available for customers referred to our site through your "affiliate link".

We have NO responsibilities with regard to your site. Arawaza shall have no liability for any indirect, incidental, special or consequential damages or any loss of revenue or profits arising under or with respect to this agreement or the program. In addition, Arawaza's aggregate liability arising under or with respect to this agreement or the program shall in no event exceed total referral fees paid or payable to the affiliate under this agreement.

COMMISSION AND PAYMENT

We will pay you 10% of any and all purchases made by a customer referred by your "affiliate link" through our banners or text links (Not including any applicable sales tax and shipping charge).

Minimum amount for payment is $150USD. Any amount under this will be held in your account until the minimum for pay out is reached.

Payment will be made within the first ten days of every month to affiliates who have accumulated a minimum of $150USD. Payment will be made in the form of a bank check from us,  paid in US dollars for USA and CAN dollars for Canada (the $150USD will be converted in Canadian founds automatically for our Canadian Affiliates). Affiliates from other Countries who have accumulated $150USD or more in commissions may opt to be paid via international money order. We can also pay with Paypal.

Checks will be mailed within ten days of the first of the month for the prior month's sales. For example, commissions for sales made during May will be sent out on or before the 10th of June. We are not responsible for paying interest to Affiliates for accrued but not yet delivered Commission payments.

Payment will be made out to you and mailed, via postal mail, to the address you provide at sign-up. (you will be able to modify your address and contact info via your private affiliate area)

Any "refunds" to a customer, referred through your "affiliate link", will be deducted from your "credited" commission/s. (The majority of customers gladly accept replacement of products.) Charge backs (None to date!), if any, will be deducted from your "credited" commissions.

IMPORTANT

FRAUDS

Please be aware that because of the possibility of credit card fraud on the Internet, suspicious orders are automatically cancelled by Arawaza. We absolutely do not take any chances with these orders.

For example:

In some cases people from a certain country can order with a stolen credit card giving us all pertinent details regarding the card. In these cases the billing address is the card owner's address and the shipping address belongs to the person ordering. We contact the card owner to confirm if the order can be charged to his card. In most cases it is declined and the order must be cancelled.

As a result these orders will not be processed and there is automatically no 10% referral commission forwarded to the affiliates from which they (the orders) originated. It should also be noted that orders from certain countries are not accepted by Arawaza.

Some orders can be cancelled by the client if the items ordered are not in stock. The commission will not be forwarded in these instances as well.

Our objective is to develop a long standing business relationship with our affiliates and assure you of our up most honesty and integrity in these matters.

TERM OF THE AGREEMENT

The term of this agreement will begin upon our acceptance of your affiliate program application and your placement of our banner or textual link on your site and will end when terminated by either party. Either you or we may terminate this agreement at any time, by giving the other party written notice of termination. This will be in the form of "email". You can only earn referral fees on sales occurring during the term. We will never withhold any payment due. Payment of monies owed you will be payable on the same schedule as stated above for commission payment. Upon termination of this agreement, the former Affiliate must remove all Affiliate links and graphics from its web site, and refrain from publishing same in any manner whatsoever.

INCOME TAX LIABILITY

You must understand and agree that you are acting as an independent contractor and as such will be responsible for your own Income Taxes and any other tax liabilities that affect the sales of our products in your state or country.

MODIFICATION

We may modify any of the terms and conditions contained in this Agreement, at any time and in our sole discretion, by posting a new agreement on our site. Any modifications will ALSO be notified, by email, to all participating affiliates. If any modification is unacceptable to you, you may terminate this agreement. Your continued participation in the program following notification of our new program will constitute binding acceptance of the change.

RELATIONSHIP OF PARTIES

You and We are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that reasonably would contradict anything written here.

CONFLICTS AND DISPUTES

As with any program, a conflict or dispute may occasionally arise due to tracking, orders, commission calculation, performance issues and appeals regarding "termination for cause". Below is outlined who to contact and how to handle any such situation.

- If a concern should arise, send an email stating your full name, your affiliate ID, your address and state the specifics of your concern. Include any dates or numbers that apply. We will investigate immediately and will reply as soon as possible.

- Though we will be more than willing to settle the dispute in as fair a manner as possible we realize this situation may arise. In this case we will be open to mediation or arbitration to settle the matter.

- We have NOT pre-selected a mediator or arbitrator. Should one be needed we will select a non-biased, third party moderator.

CONTACT INFORMATION:

E-mail: , Phone: 1800 563 6785 or 1 450 477 4410.
mail: Arawaza, 724 Chemin des Anglais, Mascouche, (QC) J7L 3R6 Canada.

PRIVACY POLICY

It's pretty simple... We ONLY use the information you submit to maintain your account. That is, to make your commission payments and to communicate changes in OUR product offerings. We WILL notify you of new banners and or text links to facilitate promotion of Arawaza. We Do Not Now nor Will We in the future, Sell, Rent or otherwise make your personal information available to anyone!

This concludes the agreement. Thank you for taking the time to read it carefully. We look forward to working with you, our Valued Affiliates! By signing up for our Program, you are in effect, agreeing to the above "affiliate agreement".

I agree to all of the above terms