Arawaza Affiliate Program Agreement
It is Our Sincere Intent and Promise to You to be Fair and
to Treat you with Respect! You are very important to us. We
simply ask the same consideration of you. We have written the
following affiliate agreement with you in mind as well as
protecting our company's good name.
If you have any questions, please don't hesitate in
letting us know. We are strong believers in straight-forward
and honest communication.
For quickest results please email us: You can also reach us via phone:
1 450 477-4410 or 1 800 563 6785
Please also visit: Frequently Asked Questions for additional information.
This Agreement contains the terms and conditions that
apply to a participant in the Arawaza Affiliate Program
(the "Program"). As used in this agreement, "we"/"our/"us",
means Arawaza and "you"/"your" means the
"affiliate/applicant", "site" refers to a World Wide Web
To begin the enrollment process, you will submit a
complete Affiliate Application form. We will evaluate your
application in good faith and will notify you of your
acceptance or rejection, usually within 24 hours. (you can
re-apply at any time). We may reject your application if we
determine, in our sole discretion, that your site is
unsuitable for the Program. Unsuitable sites include, for
example, sites that:
- promote sexually explicit materials.
- promote violence.
- promote discrimination based on race, sex, religion,
nationality, disability, sexual orientation or age.
- promote illegal activities or violate intellectual
- or from applicants who we prefer not to be associated
SPAM (unsolicited email)
We will not tolerate the sending of unsolicited bulk emails
which promote, or make reference to Arawaza, or any of its
associated companies, Partners, or employees. Other prohibited
forms of advertising include postings to non-commercial
newsgroups and cross-posting to multiple newsgroups at once.
In addition, Affiliates may not advertise in any way that
effectively conceals or misrepresents their identity, their
domain name or their return email address.
Any Affiliate who, in our opinion, breaches this ruling
will have their Affiliate status cancelled immediately and any
and all outstanding commissions WILL BE FORFEITED.
Stay Safe, Don't SPAM.
We will NOT revoke affiliate status to avoid payment of
owed or future commissions.
Arawaza and its associated companies operate with the
strictest codes of professional conduct. Any Affiliate who
brings Arawaza or its associates into disrepute, or who
promotes any form of slander, racism, or unfair business
practices, will have their Affiliate status cancelled and any
outstanding commissions WILL be forfeited.
We reserve the right to reject any affiliate application if
in our opinion, that person or company violates established
laws or commonly held standards of decency.
An affiliate who ignores warnings to cease and desist any
activities we deem negligent, inappropriate, or harmful to
Arawaza and or other affiliates will be terminated.
We will be solely responsible for processing every order
for our products. Customers will use our secure online
ordering process. Order forms, payment processing, shipping,
cancellations, returns, and related customer service are our
All of our rules, operating procedures and policies
regarding customer orders and accounts will apply to orders we
receive through special links on your site. We reserve the
right to reject any order that does not comply with our rules,
operating procedures and policies.
Every customer who buys a product through this program is
deemed to be a customer of ours. You do not have the authority
to make or accept any offer on our behalf. All our policies
regarding customer orders, including product availability,
pricing and problem resolution, will apply to these customers.
We are not responsible for any representations made by you
which contradict our policies. See "Policies/Contact" link at
** You also CAN order our products for your OWN PERSONAL
USE ONLY through YOUR affiliate link! (This, in effect, gives
you a 10% "discount"!)
TRACKING OF SALES
We will be solely responsible for tracking sales we make to
customers who follow links from your website.
Statements of your sales activity will be available to you
in "real time" with a special URL that we assign to you.
Accessible 24 hours per day and 7 days per week. You may
access these stats via a password and username we assign.
Only two entities may access your stats and affiliate
information. That would be you, and us (Arawaza).
ACCESS TO AFFILIATE CENTER
You will be given a password so that you may enter our
Affiliate Management Center. From this site you will be
able to receive your reports that will describe our
calculation of the Advertising Fee due to you. At this site
you will also be able to change your affiliate preferences.
(address, contact info etc....)
Graphics ("Links") that we have made available for use in
your web site ("Site") will always be available at our
downloads page. In order
for us to accurately keep track of guest visits from your site
to ours, you must use the HTML code that we provide.
We will provide you with a unique identifying URL for you
to link to. Each sale or referral that is generated from this
URL will be attributed to you. You will have access to your
own private section to check your stats in Real Time. Your
links to the unique URL can be text links or banner links, or
a combination of the two, at your sole discretion. If you
choose banner links, you must use our
banners. We will provide
you with a URL of all our banners, from which you can freely
choose. You may add as many links to Arawaza, or remove such
links, at anytime and without prior approval from us.
We will provide you with instructions on how to properly
format the links. You are responsible for ensuring the links
are formatted correctly. This will ensure accurate tracking of
sales for credit to your account. Every effort will be made to
ensure that our site is functional and available for customers
referred to our site through your "affiliate link".
We have NO responsibilities with regard to your site.
Arawaza shall have no liability for any indirect, incidental,
special or consequential damages or any loss of revenue or
profits arising under or with respect to this agreement or the
program. In addition, Arawaza's aggregate liability arising
under or with respect to this agreement or the program shall
in no event exceed total referral fees paid or payable to the
affiliate under this agreement.
COMMISSION AND PAYMENT
We will pay you 10% of any and all purchases made by a
customer referred by your "affiliate link" through our banners
or text links (Not including any applicable sales tax and
Minimum amount for payment is $150USD. Any amount under
this will be held in your account until the minimum for pay
out is reached.
Payment will be made within the first ten days of every
month to affiliates who have accumulated a minimum of $150USD.
Payment will be made in the form of a bank check from us,
paid in US dollars for USA and CAN dollars for Canada (the
$150USD will be converted in Canadian founds automatically for
our Canadian Affiliates). Affiliates from other Countries who
have accumulated $150USD or more in commissions may opt to be
paid via international money order. We can also pay with
Checks will be mailed within ten days of the first of the
month for the prior month's sales. For example, commissions
for sales made during May will be sent out on or before the
10th of June. We are not responsible for paying interest to
Affiliates for accrued but not yet delivered Commission
Payment will be made out to you and mailed, via postal
mail, to the address you provide at sign-up. (you will be able
to modify your address and contact info via your private
Any "refunds" to a customer, referred through your
"affiliate link", will be deducted from your "credited"
commission/s. (The majority of customers gladly accept
replacement of products.) Charge backs (None to date!), if
any, will be deducted from your "credited" commissions.
Please be aware that because of the possibility of credit
card fraud on the Internet, suspicious orders are
automatically cancelled by Arawaza. We absolutely do not
take any chances with these orders.
In some cases people from a certain country can order with a
stolen credit card giving us all pertinent details regarding
the card. In these cases the billing address is the card
owner's address and the shipping address belongs to the person
ordering. We contact the card owner to confirm if the order
can be charged to his card. In most cases it is declined and
the order must be cancelled.
As a result these orders will not be processed and there is
automatically no 10% referral commission forwarded to the
affiliates from which they (the orders) originated. It should
also be noted that orders from certain countries are not
accepted by Arawaza.
Some orders can be cancelled by the client if the items
ordered are not in stock. The commission will not be forwarded
in these instances as well.
Our objective is to develop a long standing business
relationship with our affiliates and assure you of our up most
honesty and integrity in these matters.
TERM OF THE AGREEMENT
The term of this agreement will begin upon our acceptance
of your affiliate program application and your placement of
our banner or textual link on your site and will end when
terminated by either party. Either you or we may terminate
this agreement at any time, by giving the other party written
notice of termination. This will be in the form of "email".
You can only earn referral fees on sales occurring during the
term. We will never withhold any payment due. Payment of
monies owed you will be payable on the same schedule as stated
above for commission payment. Upon termination of this
agreement, the former Affiliate must remove all Affiliate
links and graphics from its web site, and refrain from
publishing same in any manner whatsoever.
INCOME TAX LIABILITY
You must understand and agree that you are acting as an
independent contractor and as such will be responsible for
your own Income Taxes and any other tax liabilities that
affect the sales of our products in your state or country.
We may modify any of the terms and conditions contained in
this Agreement, at any time and in our sole discretion, by
posting a new agreement on our site. Any modifications will
ALSO be notified, by email, to all participating affiliates.
If any modification is unacceptable to you, you may terminate
this agreement. Your continued participation in the program
following notification of our new program will constitute
binding acceptance of the change.
RELATIONSHIP OF PARTIES
You and We are independent contractors, and nothing in this
Agreement will create any partnership, joint venture, agency,
franchise, sales representative or employment relationship
between the parties. You will have no authority to make or
accept any offers or representations on our behalf. You will
not make any statement, whether on your site or otherwise,
that reasonably would contradict anything written here.
CONFLICTS AND DISPUTES
As with any program, a conflict or dispute may occasionally
arise due to tracking, orders, commission calculation,
performance issues and appeals regarding "termination for
cause". Below is outlined who to contact and how to handle any
- If a concern should arise, send an email stating your
full name, your affiliate ID, your address and state the
specifics of your concern. Include any dates or numbers that
apply. We will investigate immediately and will reply as soon
- Though we will be more than willing to settle the dispute
in as fair a manner as possible we realize this situation may
arise. In this case we will be open to mediation or
arbitration to settle the matter.
- We have NOT pre-selected a mediator or arbitrator. Should
one be needed we will select a non-biased, third party
E-mail: , Phone: 1800 563 6785 or 1 450 477 4410.
mail: Arawaza, 724 Chemin des Anglais, Mascouche, (QC) J7L
It's pretty simple... We ONLY use the information you
submit to maintain your account. That is, to make your
commission payments and to communicate changes in OUR product
offerings. We WILL notify you of new banners and or text links
to facilitate promotion of Arawaza. We Do Not Now nor Will We
in the future, Sell, Rent or otherwise make your personal
information available to anyone!
This concludes the agreement. Thank you for taking the time
to read it carefully. We look forward to working with you, our
Valued Affiliates! By signing up for our Program, you are in
effect, agreeing to the above "affiliate agreement".
I agree to all of the above terms